Shipping and Handling Time
All in-stock orders are sent within 14 business day from time of order with tracking information provided but can take up to 14-21 days to process. To ensure all items are shipped at the time of product availability, place separate orders for in-stock. There will be no order cancellations accepted of any kind, even if product has not yet shipped.
Supplied has no control over shipping time with international orders. We do our best to expedite the shipping process for our international customers once the order is available to be filled. However, there are extraneous factors that may cause a delay in shipping time, such as customs in the particular country in which the item is to be shipped.
Duties and customs are the sole responsibility of the customer. Please be aware of your country’s customs regulations including duties and fees before placing your order. Supplied does our best to mitigate customs fees, but the overall responsibility lies with the customer. Customs fees will not be accepted as a reason for order cancellation or refusal. Refunds will not be offered on any customs fees paid by the customer.
We do our best to ensure that the product you’re ordering is available at the time of purchase. That said, in some instances product will become unavailable during the order process and won’t be able to be filled. We make no guarantees on the availability of product as represented on our website. If ever a size is not created in a shoe that is purchased we will send the closest size available within a half size.
We are not responsible for typographical errors. Although every effort is made to warrant that the information detailed on this website is accurate, from time to time a typographical error may appear as it applies to, but not limited to price, model name, style number, and description. Please accept our apologies for such errors; corrections will be made as such errors are found. The decision of honoring incorrect pricing of merchandise, for whatever reason it has occurred, is at our sole discretion and is reviewed on a case-by-case basis.
Like many websites, we use “cookies” to enhance your experience and gather information about visitors and visits to our websites. Please refer to the “Do we use ‘cookies’?” section below for information about cookies and how we use them.
A. We may use the information we collect from you when you register, purchase products, enter a contest or promotion, respond to a survey or marketing communication, surf the website, or use certain other site features in the following ways:
– To administer a contest, promotion, survey or other site feature.
If you have opted-in to receive our e-mail newsletter, we may send you periodic e-mails. If you would no longer like to receive promotional e-mail from us, please refer to the “How can you opt-out, remove or modify information you have provided to us?” section below. If you have not opted-in to receive e-mail newsletters, you will not receive these e-mails. Visitors who register or participate in other site features such as marketing programs and ‘members-only’ content will be given a choice whether they would like to be on our e-mail list and receive e-mail communications from us.
Q. Do we disclose the information we collect to outside parties?
Q. How can you opt-out, remove or modify information you have provided to us?
In an attempt to provide you with increased value, we may include third party links on our site. These linked sites have separate and independent privacy policies. We therefore have no responsibility or liability for the content and activities of these linked sites. Nonetheless, we seek to protect the integrity of our site and welcome any feedback about these linked sites (including if a specific link does not work).
Changes to our policy
Questions and feedback
Online Policy Only